Customer satisfaction is at the forefront of everything we do. We have had the pleasure of dealing with many customers over the years, and although we are in the business of selling high quality cars, it has always been equally important to fully understand each our customers needs without any hard selling.
Thank you to all the customers that have helped Goddards Auto grow, and also taking the time to write these reviews.
Just a quick note to say thank you. On the way home, my mate and I were commenting that it was a breath of fresh air to encounter you, your business and your team at Goddard’s. You were very professional very well organised and very honest about the car – something which only the best in class can boast in my opinion.The drive home was excellent. The car performed as you would expect for one of this age and mileage - awesome actually. Particularly once we got off the M6 and headed “cross country” so to speak.Once again, an excellent experience.
Many thanks J
Felt that I had to write a review with regards Goddards Auto Company. I contacted ray with regards a VW Scirroco they had in stock. The car was ready and waiting for me to view and test drive, with no pressure to buy. I wanted the roof of the car black and asked if this could be wrapped, which ray organised at a fantastic price. Upon collection of the car we met Eric who after providing my son with breakfast was also friendly and professional. They gave me a fair price for my golf which i traded in and ray also took the time to take my sound system out and replace with the original. Thank you so much, i will be recommending your company to friends and family.
Firstly, the Maserati is just immense!! Everything from the power, to the noise, to the interior spec just exceeds expectations!! Thank you for all the extra care and attention you put into the sales process, it made a big decision very easy!!
Would just like to say a massive thanks to eric & ray. Whenever anyones having to travel a fair bit to see any car, you can always feel a little hesitant on whether to make the journey, and whether you'll be treated honestly. However i'm so glad we did, & you made the journey worthwile. Me & the mrs are chuffed to bits with our a45, & your friendliness, professionalism, honesty & simply being genuine guys really gave us piece of mind when purchasing our car. Thanks again for all your help, & we both wish you guys all the best! From your special customers... superman & wonderWomen..!!!
R & P Biswas
I knew straight away that eric and the team at Goddards autos were professional, right from the first phone call. eric made the purchase of my range rover sport so pleasant which made me feel at ease. the extra's i requested were not a problem and were completed quickly. I was looked after very well, I was even picked up from the train station on the day of the collection. not many dealers offer that kind of personal touch. thanks guys and my apologies for the delayed review, i have been busy driving around in style..... i love the car
Superb car dealership. Bought an Audi A5 from them today. Eric was excellent to deal with, by far the best car dealership I've been too. Thanks for such a great experience!
Picked up our lovely new car yesterday and would like to thank Eric and his team for their wonderful smooth and quick service. Highly recommended.
FANTASTIC SERVICE AND IMMACULATE TIP TOP CARS.A GREAT TEAM THAT ALWAYS GOES AN EXTRA MILE TO MAKE ENQUIRIES AND CUSTOMERS WELL INFORMED AND AT EASETHE VEHICLES ARE EVEN BETTER LOOKING PHYSICALLY THAN ON THE SITE.I RECOMMEND A VISIT TO GODDARDS AUTO IF YOU NEED A CAR, AS THEY HAVE THE BEST QUALITY USED VEHICLES.WHEN I TOOK THE CAR TO SET UP A SERVICE PLAN, EVEN THE DEALER AGREED THAT THE RANGE ROVER WE BOUGHT FROM GODDARDS AUTO WAS IN A FANTASTIC CONDITION COMPARED TO MANY THEY SEE EVERY DAY.
Absolutely fantastic team and I wholeheartedly agree with others' comments about their passion for superior customer service. From before sales, during the sales process to the after care and support post-sale, I cannot fault this business. Without question my next car will be sourced through these guys (and my husband's next one!). Sincere thanks.
I knew that Eric and co would be a professional company from the time I saw the first car photos. other companies take them outside in front of other cars. not Eric. they are given the Rolls Royce treatment by his team before anyone sees them. Eric is old school (and that's a good thing in this day and age). a consummate professional focusing on service and outstanding quality cars. I am a very particular client and couldn't recommend Eric highly enough if you want attention to detail and service where nothing is too much and no detail too small.
Excellent service from start to finish. Thankyou for making buying a car such an enjoyable experience.
Big thank you to Eric and the friendly and helpful staff of Goddards for my new Mercedes.Would definitely recommend!!
Eric and the team are outstanding and will go that extra distance which other car company's don't. I would highly recommend Goddards for your next purchase knowing you are in professional hands. When time comes definitely will be a returning customer 5***
Thank you so much, we are very pleased with the car, it was exactly as advertised. Thank you again for organizing the fitting of the cruise control and privacy glass. We can?t express how pleased we are with your service, the whole process was made so easy and stress free, Ray was very helpful on the day of collection, helping with the tax and insurance etc. We were also very impressed with your premises, your cars, showroom and office, everything is kept so very clean and organised.We would thoroughly recommend Goddards Auto to anyone wanting to buy a quality motor.All the best.Nick & Denise
Possibly the smoothest transaction ever! Just picked up my Mercedes C Class, Lovely helpful staff. Eric Goddard looked after us so well, to the point of my girlfriend soon to purchase a car from him. One very happy customer Thank You I Somers
Ian and Sarah
May I thank you and your team for your professionalism on the purchase of my Audi TT.From the moment we walked through the door your staff made us very welcome, Ray really looked after us. Your showroom is a credit to you all, excellent cars that are well presented. All I can say is that other car companies have an awful lot to learn.!
I just wanted to say thank you for the nice surprise when I came to collect the car, I certainly didn't get that kind of treatment at Pentagon when I bought the Astra! It was very nice so thank you. I would definitely recommend you in the future to others & you never know I may be back in a couple of years or so looking for a new one myself. Although, I'm loving it right now so we will see! Thank you again for everything.Louise
I just wanted to let you know that I am delighted with the Mini and really appreciated the chocolates and bottle of prosecco, it was very sweet of youRay couldn't of looked after us any better, thank you both for your exceptional service! RegardsKatherine
First class service from Eric and his team. We arranged to buy an Audi TT over the phone on the Friday and collected on the Sunday. It couldn't have gone more smoothly. If anybody is reading this review wondering if they should buy, then go for it. You won't be disappointed. Thank you Eric and your team. We are made up with our new car.
Fantastic selection of luxury cars in a immaculate showroom! Recently bought my Audi A5 from Eric who provided an excellent service and the car is in pristine condition! Very impressive
I took delivery of my Audi A5 black edition today, over 100 miles away. Eric was professional from start to finish, I didn't hesitate to purchase via the phone. Thank you for a gorgeous car, I'll be back to Goddards Auto for my next car for sure.
Your after sales service has been perfect I couldn't ask for anymore,I will definitely recommend you to family or friends who are looking for a new car,I hope u have a long & successful business
The wife loves her new bmw. Goddards were very professional not pushy. Took our car as part ex. Wouldn't hesitate to recommend. Will buy again in future if there's something that takes my fancy. Thank you eric.
I hope you're well, just wanted to drop you an email to thank-you for the R8. Buying from Goddards was a very enjoyable experience and wouldn't hesitate to recommend you. Loving the car, never fails to put a massive smile on my face!
We recently purchased a MIni Cooper S from Eric and the whole process was a total pleasure, from the first visit to view the Mini, then on to the test drive and of course finalising the purchase, the standard of Eric's team, showroom, stock of vehicles and customer service was outstanding. Goddard sets the bench mark and that bench mark is at the highest of standards. This company is a rare commodity and I will be hopefully be returning to them to buy my next vehicle. A big thank you!!!!
Back in Aberdeen almost a week now and the A3 is doing well. Getting used to it and so glad I made the long drive to complete the deal. ?I had been looking for an Audi A3 for about a month and was disappointed to have missed 2 due to timing. After a daily review on AutoTrader one Saturday evening I spotted the car on the site, read it over and re-directed myself to Goddards website. I was immediately impressed by the quality of the site and the presentation of the vehicles. Clicked on ?make and enquiry? late on the Saturday night and early on the Sunday morning had a reply e-mail from Eric. I was called, as promised as soon as they opened on the Sunday morning and after a brief conversation, I was convinced this was the car. Ray had reassured and convinced me with his open and fully honest approach and I was more than happy to pay a deposit over the phone. A few more conversations and we agreed on a deal to part ex my car. Living over 350 miles away, we arranged a swap over cars the following weekend. Eric was more than happy to open up at 7pm on a Saturday night to meet me. Ray was there and greeted me with a cup of coffee and a smile as we looked over the Audi. The car was in fantastic condition and presented to the highest detail possible, completed some paperwork and then swapped keys over. How many dealers do you know come out at that time on a Saturday night ? I would totally recommend this company to anyone looking on this site. Easy to negotiate with and the attention to customer service is simply outstanding, talk about exceeding customer expectations! They couldn?t have done more to reassure me that a round trip of 700 miles to collect a new car late on a Saturday evening was not going to be disappointing. In a few years? time, this will be my first point of contact when I change car again. Well done to you, clearly a great business model and thanks for all your help Eric. Please also pass on my personal thanks to Ray for looking after me last Saturday night, good to meet him after several phone calls, from the North of Scotland. Pleased to see the Golf in pristine form and with a new Sat Nav system, didn?t think you?d have that one on your books for long. Enjoy your Easter Weekend Thanks once again Drew
Its rare to find good used car sales, and its even rarer to find them as good as Eric! I cannot fault Goddards Autos in any way shape or form. I bought a TVR Cerbera from Goddards, and for those of you that are not aware, these are not exactly the most reliable of cars and have many, many problems. I saw the car online and decided to contact Eric to find out a little more about the vehicle. Goddards are over 200 miles from where I live, so to drive there and inspect the vehicle before buying was not exactly convenient, after speaking with Eric, I felt as though I could trust him, he walked around the vehicle describing it to me, he also went through all the paperwork and history with the vehicle. I decided to take a risk (not something I do very often and certainly not advised with TVR's) and placed a deposit over the phone, I drove up at the weekend to view the car and take it for a test drive and in less than 2 hours I was on my way back home in the TVR. The whole buying experience has been excellent and I recommend them 100%! keep up the good work Eric and look forward to doing business again in the future.
Dear Eric,I would just like to say thank you to yourself, Ray and the team in ensuring the purchase of my new car went as smoothly as it did.Now I?m used to the breaking it drives like a dream! I just need a reason to get it on the motorway and try the sport ? only if I?m brave enough!!Once again many thanks and I would highly recommend you to anyone. If you would like feedback then please just send me a link.Kind regards,Mary
Bought a Audi a5 convertible and the service was brilliant from start to finish nothing was to much trouble Will def be using them again in the future Goddards for next car thanks
Eric and The Team did a fantastic job of getting my new Aston Martin ready. They covered every single little detail and completed everything I asked, the car was perfect for me on collection.Their service is brilliant, and I was greeted with a warm and welcoming atmosphere from the minute I stepped through the door. Couldn't ask for a better car dealer, exceptionally friendly, and very helpful, I would certainly use Goddards again in the future.Thanks Eric, a real pleasure doing business.All the best, and I'm loving the V8 Vantage!
I just wanted to take this opportunity to thank you and your team personally for the fabulous service I have received. As you know I had my heart set on owning an Audi TT, and had traveled over 600 miles looking for the right car. In all I viewed 9 different cars in 7 different dealerships and had been very disappointed at what I had found. I had seen cars advertised as being in lovely condition that were full of water, had broken grills, accident damage, badly chipped windscreens, engines misfiring, rust on the roof, all 4 tyres were different brands and more. I felt very depressed at it all. However when I visited Goddards, it was like a breath of fresh air. Your TT was in pristine condition and drove like a brand new car. In short I am thoroughly satisfied and I am loving every moment of driving it. And thanks again for getting it all ready in time for my birthday today! Wishing you and the guys all the very best, - John Connell
Hi thanks for the email, I look forward to picking the car up and I'm pleased to say you are one of the best dealers I have bought a car from in a long time. I will be recommending Goddard's to friends and family Cheers Kyle
Thank you for your email and thank you so much for being so patient and sorting everything out for us with the finance. The car is absolutely fantastic it drives like a new one, it is so different than the previous one I had which I didnt expect, considering there was only 3 years difference between the both of them. We were out driving all around in it until late on last night.Both yourself and the team who have prepared the car have done a brilliant job. We are both very impressed with the service we have received, which makes such a nice change. Your premises are very impressive and we will definitely return for our next car and we will also be recommending you to others as well.Thank you once againKind RegardsDiana & Roger
Diana and Roger
Thank you so much for sorting it out and for all your help, I?ve been trying to leave a review on google, (as it is hard to find decent, honest and trustworthy sellers) but it is not allowing me too so will try again later, again your 5 star!Many ThanksDan
Perfect customer service made the process of buying a car with a 6 year old in tow easy. knowledgeable staff and brilliant car thank you.also answered the phone at 7pm on a Sunday to answer a question brilliant highly recommended.
I'm in love with my new car and it's all Thanks to Eric, Ray and the rest of the amazing team that helped along the way. Great customer service and lovely for myself and my family to of met such a honest and reliable team. Thank you kindly, I love my shiny new Mercedes-Benz.
Happy New Year to you- I absolutely love the Golf R, lovely bit of kit! Thanks Gary
Just a quick email to thank you for everything. You have a great set up there as in the quality of the cars and the manner in which you deal with people.In the past I have always bought and sold privately and have gingerly driven home waiting for it to break down but I think that dealing with you has made me change the way in which I will buy in the future.I will keep in touch and hope to use you again in the future.Many Thanks and Happy Christmas.Steve
"Thanks Eric. She loves it almost as much as me thank you I will deffo be back when cars at 80k to see what you have.10/10. 5* treatment. "
"Thank you for your attention to detail today. I hope the handover of my wifes new Mini tomorrow is as pleasurable as todays dealings.Credit to you and the dealership. "
"Hi Eric , thanks again for today it's nice to deal with someone tidy for a change ile recommend you , car is great."
"We had been looking for a while for a BMW 118d M Sport to replace our second car and when we found Goddards Auto we decided to make the 150 mile round trip to look at a stunning example we had found on their website. We were rewarded with an exceptional car.When we arrived we were warmly greeted and allowed to look around the vehicle without any pressure to buy. Following taking the vehicle on a test drive we decided there and then to purchase it. However, Eric the owner was not available on the day so we left a cash deposit and returned a few days later. The whole process was made simple and straightforward with email and telephone communication the next day from Eric confirming the sale. The small team are so professional.The car was exactly as Eric described it, and the only hard part was deciding not to buy another car from the amazing collection. If you are gong to make that special purchase, don¹t waste any time looking anywhere else. We would recommend Goddards Auto to anyone wishing to buy a car, and we will be back when it¹s time to change, although we are so pleased with this car it may be some time.Following the purchase we realised that the rear washer jet was not operating and rang Eric back. Without any hesitation Eric told us to get the issue sorted at a garage of our choice and he would reimburse us. On the day the work was completed we contacted Eric and within less than an hour the money was deposited into our bank account - that is what we call customer service.
"I just wanted to thank both you and Ray for such a pleasant and relaxed buying experience. So lovely to go to a garage where you are treated almost like family throughout and made to feel valued. This kind of treatment is rare today and I will be back again I am sure when I need to change my car again. Thank you again."
"We would like to congratulate Eric on a brilliant set up, your staff and level of vehicle presentation are an absolute credit to you."
"Jake and Amy are in heaven!, they love the car although I must say it is very nice!!Ray was helpful and pleasant, and I'm surprised that his still learning the ropes as he seemed very confident.It has been a pleasure dealing with you, and your company, you have been helpful,and patient,throughout the whole process, and I would not hesitate to recommend you to others.I will certainly be using your services again and I know Jake and Amy feel the same.!Once again a big THANK YOU!"
" Absolutely first class service, thank you, we had a brilliant drive back to Kent in the Porsche. Brilliant, can't recommend enough. Very happy customers, couldn't have been easier. Thank you"
" Thank you Eric!! I love my car :) a lot!! Thank you for being brill and will be recommending you and your team :)"
"What a lovely personal non pushy experience.the cars sell themselves not the salesman ..delighted with my new car I will definitely buy from you again and highly recommend you to anyone :)"
"From finding it on Autotrader purely by look, i called Eric the next day and asked about the car and asked for some pictures as there was none on the site due to it just going on. Eric said he will send me some pics after the car had a quick clean, which he did as promised. I called Eric back and said i want the car but i had to gothrough a Finance company which caused some issues. Eric was very patient and it took around 3 weeks for things to get sorted. When i first met Eric and his staff i have to say it was a pleasure to be treated with respect and a car sales men to be straight with me. Eric did what he promised and made sure everything was perfect. The 2 guys who clean the cars did an excellent job and was just as polite. I was so happy with the service that my mum Kleo charles bought a Mini Sidewalk a week later from Eric and was also very impressed by the same things i was. Thanks Eric for your service. VERY MUCH HIGHLY RECOMMENDED FOR SERVICE AND TOP QUALITY CARS. Thanks for your help"
Shane and Kleo Charles
"excellent service from the staff, eric the owner was very helpful and easy to talk to. nothing was too much trouble. The car was spotlessly clean inside and out and eric even helped me tax the car. just want to say a huge thanks to eric and his team for a job well done"
"Just bought a Scirocco from here and couldnt be happier, love it! Quality set up and service offered by the team there! Thanks Eric"
"Once again Eric at Goddards has shown what exceptional customer service is. Eric has sorted out tyres for the Porsche, unbelievable service from a brilliant company!"
"Massive thank you to Goddards Auto for you incredible service. I could not have wished for more help and advice from Eric, by far the most amazing customer service I have received. I would recommend this company to anybody wanting to buy a quality car. I love mine and have had so much fun driving this week! Thank you so much! I will most definitely be returning! X outstanding!!"
"My experience in a word: Perfection! The car is spectacular and was extremely reasonably priced! The service was truly phenomenal, Eric is a genuinely great guy. I could sing his praises all day long! I drove away a very very happy customer and even though I live 214 miles away, I will be back for my next upgrade (hopefully it'll be a Lambo). Great car + great service. HIGHLY RECOMMENDED!Thanks again!"
"Just bought an Audi from Goddard's. They made the whole experience a pleasure especially with the added surprise of complimentary wine and chocolates! Would highly recommend them"
" I can't recommend Goddards enough! Eric and his team offer great cars at competitive prices AND excellent service on top. I recently purchased a VW Scirocco from them and to say I'm amazed with not only the car but all of their help/service is an understatement! Hope to be back in a few years for my next upgrade. To match their great cars and service is the showroom, which to sum up in one word is STUNNING! Overall a great experience, thank you Eric and your team!(P.S Sorry Naz, the cars not looking so white after my 3 hour trip to Yorkshire this morning, I'll get the polish out ASAP after all your hard work!) "
" A truly exceptional buying experience, Eric is one of two people in my experience (53) that I would completely trust to buy a car for me without me seeing it, he has credibility in everything he says and there are few that can describe a vehicles condition with such integrity .... Forget your dealerships, franchises ... Go get this experience, it's to his testament that buying a car can be a pleasant and fulfilling experience, keep the bar high Goddards you are the exception and far from the norm ... Thank you. "
" Would like to say a very BIG thank you to Eric and gang for making the buying process as smooth as possible. Cameron McDermott is one very lucky young man who is the owner of an immaculate Peugeot 208 gti he is still beaming from ear to ear. If only more people were like you the world would be a better place. X once again Thank You. "
" Purchased an Audi A5 sportback on a recommendation from a business colleague. Found the whole experience very easy. We were given a good price for our part exchange and the purchase experience was professional and stress free. Would highly recommend!! "
" Could not of asked for a better service from Eric and his team. I will be back in the future for my next car! Thank you so much for everything! "
" Eric really is a 'top bloke'. Honest, hard working and will meet your every need. Highly recommended. "
" Would Like to say a very big thank you to Eric and the team just pick up my Peugeot 208 GTi and it was looking Great. They are very helpful and have lots of very nice car and I would quite happily recommend all my friends and family to go there to buy a car. "
" Thank you Eric for your help with everything ( car, road tax, coffe, tea, smile and Thank you for being a pleasant person for us). 100% recommendation from me. Polecam i dzi?kuje !! "
" Great to do business with Eric and Co. again today, lots of nice cars in stock as always. Top people to deal with to boot!! "
" EricAt 53 today this has to be the most exceptional buying experience ever. If I can write a testimonial in addition to what you have asked I would be more than happy to do so. I loved the trust and honesty .... Nothing in my view can better this .... Debbie broke down on the way home, happy tears I have to say, she is thrilled, thank you so much. The car is fab Eric, we are learning more and more .... Due to people here today we have not had much chance to look at it, let alone express our thanks to you. I still can't believe how we carried it off ..... I even have to thank the pony outside!!! Lol You have a style and charisma that works so well ... Have a busy time over the festive season and all the very best ! See you for my car next !Regards "
Mike & Debbie
"Thanks to Eric and co, brilliant, friendly service! Would recommended to anyone."
" Hi EricJust like to say, thank you for today, Becky & the kids, love the Audi, it was an Absolute Pleasure dealing with you today & over the last few days We will send the log book on as soon as it arrives with us (Ill drop you an email so you know when its on its way)Many thanks "
Chris & Becky
" HI Eric,Great drive thanks, much better than my old thing. Thanks you for attached. Just want to say it's been a pleasure to do business with you.All the best "
" HI Eric,just to say a big thank you for the car and excellent service,over the moon with the vxr it's brilliant in every way and such fun,I'm so pleased with it,it was a pleasure to meet and do business with you and I will certainly contact you when I need a change and will highly recommend you to friends.Thanks again mate.Regards "
" Hi Eric,Just wanted to thank you for Saturday. I enjoyed my visit to your beautiful show room and your hospitality was greatly appreciated. I made it home safe and have since had a smug grin on my face. I put my faith and trust in you and you didn't disappoint me. I'll make sure to do some reviews for you and spread the word of your oustanding business. There are few people left who take pride in what they do, but you'll be pleased to know you fall in that category of the few. If there's any customer satisfaction surveys you'd like me to fill out please send them my way. Hope to speak again soon.Kind regards "
" Hi Eric,Just a line thank you for your professionalism and making the sale of my old car and purchase of my new vehicle such a smooth transfer. My Wife and I are delighted with the 320i BMW such a great car !. Once again many thanks.Very best regards "
Roy & Sandra Stevens
" Hi Eric,I picked the car up today and just wanted to say thank you!! great service from you guys and ill always keep an eye out for a deal on your site, thank you!!Cheers "
" Hi Eric,Just to let you know that up to now we have been very pleased with the Qashqai ( not a Porsche) that we purchased from you. Glad to see that you didn't have our Focus for very long! Thanks again for the prompt and friendly service and hopefully we can do business with you again in the future - but not for a Porsche!! Maybe a BMW 1 / Audi A3 cabriolet for Karen !!!Regards"
"Absolutely can't thank Eric enough...excellent service from purchase to delivery and great knowing that he was there at the end of the phone to speak to personally if necessary! The car is fabulous and would definitely recommend Goddards to anybody, and hopefully will be back one day for the next one. "
After much searching on Autotrader and many visits to different garages I came across Goddards Auto.They had the exact Renaultsport I had spent months searching for, so I took an hour's drive to the showroom where I met Eric and his colleague. An hour later I had been on a test drive and bought the car, which would be ready to drive away with MOT and full valet the next day.I have just got back from a week away driving and have to say I'm very impressed. Spotless and faultless. Thanks Eric, highly recommended!
"Eric, Just wanted to say thank you very much to you, Amanda and Ray for your excellent services, I love the Audi A3, just need some sunny weather so I can have the roof down!! I will be definitely recommending you to my family and friends. Thanks for the wine and chocolates too, nice touch. "
"Eric, Was going to drop you a line today to say that your Ray was a total star.. Never expected to be picked up in an R8.. But he took me through everything and was really helpful.As for the car, chuffed so far! Cross country to Herts was a great run and I'm getting used to all the extra power and gadgets. All in, thank you both for your patience. Long distance and credit buying may be normal for you, but you made it all very easy. Thanks again! "